Contact us
Toollapse is made and maintained by a small team, and we read everything that comes in. Whether it's a question, a bug, a bit of feedback, or an idea for a tool we should build next — we'd genuinely like to hear from you.
What to get in touch about
- Something isn't working. If a tool misbehaves, tell us and we'll fix it. To help us reproduce the issue quickly, please include the points below.
- Feedback. If something felt confusing, slow, or could be clearer, we want to know. Small annoyances are often the most useful reports.
- A new tool. If there's a file job you keep wishing you could do here, send it our way. Popular requests go straight onto our roadmap.
- Privacy questions. Anything about how your files are handled — we're happy to explain. The short version: nothing you open is uploaded. See our Privacy Policy.
- Advertising or business enquiries. Use the same address and we'll route it to the right place.
Reporting a problem? Include these
The more of this you can tell us, the faster we can help:
- Which tool you were using (and a link to the page, if handy).
- Your browser and device — for example, "Chrome on Windows 11" or "Safari on iPhone".
- What you expected to happen, and what actually happened.
- A screenshot, if you can — it often shows us the problem instantly. Please don't send the sensitive file itself; a description is enough.
Common questions
Do you store my files?
No. Every tool processes your files in your own browser, and they're never uploaded to us. There's nothing on our side to store. You can read the details in our Privacy Policy.
A tool isn't working — what should I include?
Let us know the tool, your browser and device, and what happened. A screenshot helps a lot. Please describe the file rather than attaching a sensitive one.
Can you add a new tool?
Very possibly. Email us the idea and, if it's something lots of people would use, we'll add it to the roadmap. Many of our tools started as user suggestions.
Is Toollapse really free?
Yes — every tool is free and unlimited, with no account required. The site is supported by unobtrusive advertising rather than subscriptions.
Where can I learn how to use the tools?
Our guides and tips walk through the most common jobs step by step, from compressing a PDF to writing an ATS-friendly resume.